Fifty-six MCCS restaurant and hospitality activities are recognized for their exceptional performance in 2019 with Food and Hospitality Excellence Awards. The Food and Hospitality Excellence Award Program was established by Marine Corps Community Services (MCCS) to recognize restaurant and hospitality activities that exceed the highest level of operational excellence and service. 

The award program allows any club, restaurant, snack bar, or lodging facility, regardless of size or location, to measure their results against criteria in pre-established categories of customer service, financial performance, human resources development, and operational excellence.

“The Food & Hospitality Excellence Awards afford my team and me the pleasure of recognizing top-performing clubs, restaurants and lodging facilities each year. Day in and day out, our Installation Food and Hospitality teams inject energy, creativity and positivity into their daily service of Marines, Sailors, and their families,” said Ric Pomeroy, Branch Head, Food, Hospitality and Commercial Recreation, Business and Support Services Division.  “I am particularly thrilled to welcome Starbucks at Camp Lejeune, the BeachHead Club at Camp Schwab and the Brig & Brew at MCRD Parris Island to the ranks of Excellence this year.”

The criterion to achieve this award focuses well beyond financial performance; to achieve an Excellence Award, activities must be agile and seasoned, and place the customer at the center of all they do. 

“Our entire organization salutes our Food and Hospitality Excellence Award Winners,” said Cindy Whitman Lacy, Director, Business and Support Services Division, HQMC. “Beyond solid foundational metrics, these lodges, clubs and restaurants embody our shared vision of being the iconic business force of the Armed Services. Hospitality businesses are all about taking exceptional care of customers and generating preference and loyalty. The staff of these fifty-six Excellence Award winners “get it,” and put the Marine, Sailor and families at the heart of everything they do.”

“Congratulations to the 4 new Excellence Award recipients, as well as the 52 stellar activities that retained the Excellence Award!  The best part of the Excellence Awards is that it’s not a competition with a single winner, but it’s all about delivering a great experience with tight operational controls…consistently, said Jennifer Wible, Deputy Director of Business Operations, Business and Support Services Division.  “The consistency of delivering that outstanding experience is more important than a trophy for first place; it builds loyalty!  I want to thank managers and their teams for taking such immense pride in delivering an exceptional experience for our Marines, families and customers!  It is clear that these teams focus on the customer experience and that the customer leaves delighted!  Congratulations for achieving these superior results!” 

To recognize this achievement, the activities will receive award plaques that will be displayed in the facilities. For more information about the Marine Corps Food and Hospitality Excellence Award Program contact Ric Pomeroy, Branch Head – Food, Hospitality and Commercial Recreation, at 703-784-3811 or pomeroyk@usmc-mccs.org.

 

2020 MARINE CORPS LODGE OF THE YEAR
Inns of the Corps Lejeune – Camp Lejeune, NC

2020 MARINE CORPS CLUB OF THE YEAR
Club Iwakuni – MCAS Iwakuni, JP

2020 RESTAURANT OF THE YEAR
Brig & Brew – MCRD / ERR Parris Island, Beaufort, SC
 

COMPLETE LIST OF 2020 FOOD AND HOSPITALITY AWARD WINNERS

MCAGCC TWENTYNINE PALMS
Inns of the Corps Twentynine Palms
Starbucks
Warrior Enlisted Club

1st MCD GARDEN CITY                                                                                               
Tun Tavern Enlisted Club                                  

MCB QUANTICO
Inns of the Corps Quantico

MCCS LEJEUNE - NEW RIVER               
Inns of the Corps Lejeune
Onslow Beach Resort
Starbucks
The Landing at New River
Paradise Point Officers’ Club
Spare Time Sports Grill                                                               

MCCS SOUTH CAROLINA        
Beaufort Officers’ Club
Brig & Brew
Inns of the Corps Beaufort
Java Café Visitors Center
Sand Trap Snack Bar
Parris Island Food Court   

MCAS CHERRY POINT
New City Deli
Library Café
Mayberry Café
Snack-A-Tach Snack Bar|
Hungry Harrier Snack Bar

MCB CAMP PENDLETON          
Inns of the Corps Pendleton Pacific Views
Inns of the Corps Pendleton Ward Lodge
Del Mar Beach ResortLake O’Neill RV Park       
San Onofre Beach Club                                     

MCAS YUMA                                   
Inns of the Corps Yuma

MCAS MIRAMAR
Inns of the orps Miramar

MCB HAWAII
Inns of the Corps Hawaii
Klipper Recreational Lodging
Strikers Grill & Tap
Starbucks
Sunset Lanai Consolidated Club
Flying Leatherneck Inn Snack Bar
Rocker Room at Kaneohe Bay SNCO Club
Aloha Kitchen
PACOM Food Court

MCB CAMP BUTLER                   
Terra Fusion Restaurant
Shisa Pizza Foster Bowling Center
Habu Pit Consolidated Club
Inns of the Corps Camp Foster|
Inns of the Corps Camp Courtney
BeachHead Consolidated Club
Surfside Consolidated Club
Taiyo Steakhouse
The Palms Consolidated Club
Hashmarks SNCO Club|
Ocean Breeze Consolidated Club
Life Juice Café Foster|
Life Juice Café Hansen
Life Juice Café Courtney                                  

MCAS IWAKUNI                                             
Hangar Enlisted Club
Inns of the Corps Iwakuni|
Sakura Auditorium Snack Bar|
Club Iwakuni