Beginning Friday, March 13, 2020, the United States Postal Service (USPS) will require customers sending packages to international addresses to create customs labels online before bringing their packages to a post office to mail. Customers may use online solutions by USPS or any third-party provider capable of creating online customs forms. Military Post Offices will adopt the new USPS requirements for standard international addresses immediately, while packages bound for APO/FPO/DPO addresses will transition beginning on August 13, 2020.
All customers, including those shipping their packages via the Military Postal System (MPS), may do the following:
Beginning August 13, 2020, the MPS will not accept mail with handwritten customs forms. MPS policy changes for packages shipped via Military Post Office (MPO) are as follows:
Additional Information on USPS Online Customs Forms
Customs Forms Online: The best option for a military customer that does not already know the weight of a package or when the customer must present the item to an MPSA representative for acceptance is called Customs Forms Online (CFO). The CFO site will assist customers in creating and printing a completed label without postage. The CFO label must be applied directly to the package before purchasing postage in a standard mailing transaction.
Click-N-Ship: Click-N-Ship® is available for any customer, including military personnel outside of the geographic boundaries of the United States, who needs to print a completed combined shipping label and customs form with postage. Customers who know the weight of their package may bypass lines and retail processing (in-person acceptance in certain circumstances still applies), and quickly mail their pre-paid article via existing MPS acceptance procedures.
For additional questions, contact your local Military Post Office.
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